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After several emails with YOINS customer service, I am happy to say that they have followed through with exactly what they've promised. While I was frustrated at times, Anne, from customer service, personally called me, and I did everything she asked and in turn, she did everything she said the company would do. At the end of the day, good customer service and a little bit of trust goes a long way. Thank you.
Erica Burton
I bought a lot of things in this store. Every articles had good quality and very cheap price! Customer service is always perfect.
I'm 100% satisfied
Love this wig! Looks so natural. Could not be more pleased with the color, fit and natural look. My only regret is that I don't find this wig sooner. Can't stop smiling :)
One of the most important things I found very appealing about BBQ was the fact none of the staff ever complained. I have had occasions to raise my voice. But the response has always been polite and courteous. Quality and service are their forte.
Horrible horrible company. Paid 300 dollars for an already designed logo to be digitized and animated. The first lot of "samples" I received were nothing close to what I wanted and they looked like a child had designed them. I requested a refund as per their website and was ignored. Waited another week only to receive 2 more samples that were almost identical to the first lot. Have been informed since that I am not entitled to a refund, because of their 'policy' and the fact they had sent out a second lot of sample, even though i hadnt requested a review, I had asked for a refund. I then requested a refund on the 150 i paid for animation which hadnt even been started yet and now im being ignored. So much for money back guarantee? So almost 3 weeks later, I'm out of pocket 300 dollars with absolutely nothing to show for it. Do yourself a favour, find a professional company to deal with.
BlackHatWorld is so great.

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